Price of phone increased during checkout process.

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Groupie

Price of phone increased during checkout process.

Price of phone changed in the middle of my order from 149.99 to 169.99 for the lg stylo 5. I have screenshots of the 149.99 price and the 169.99 price being displayed under a minute apart. It was listed at 149.99 originally and now its listed as 169.99.
5 REPLIES 5
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Agent

Good day, @Budhistpeng1. We apologize for the inconvenience. At what time and time zone were you placing the order? 

 

~JoyP.

~ Joy P.
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Groupie

Central time 1a.m. I have screen grabs of both advertised prices with same time on them if im able to share them anywhere
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Agent

Thank you @Budhistpeng1 Were you able to place the order? Do you have an account with us? 

 

~JoyP.

~ Joy P.
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Groupie

I stopped the order process because I was unable to get the original advertised price. I do have an account yes. I was planning on buying a new phone for me and buying my mother a phone and adding a line to my plan for her.

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Agent

Understood. In that case that offer is no longer available.