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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Phone not available to swap for my LG tribute Dynasty

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Enthusiast

Phone not available to swap for my LG tribute Dynasty

I am trying to transfer my old phone to the LG Tribute Dynasty Boost Mobile phone that my nephew gave me and it's saying it's not available for Swap? This is a Boost phone and he was on the Boost account? I don't understand what the problem is?
3 REPLIES 3
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Enthusiast

Re: Phone not available to swap for my LG tribute Dynasty

How many months does it take to get a reply? To switch carriers I am so unhappy with Boost Mobile right now it's unreal not to mention everybody got an increased 12 gigs on their hotspot for the picture dollar plan mean while I'm still at 8 gigs and no one will answer me why? I'm sure this won't get answered either however
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Agent

Re: Phone not available to swap for my LG tribute Dynasty

Hey there, @Chatalot19! I truly apologize for the bad experience. I'd be happy to help you. Please send me a Private Message with your phone number, PIN and device IMEI to check what's going on. 

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Enthusiast

Re: Phone not available to swap for my LG tribute Dynasty

Message sent and thank you very much