Solved! Go to Solution.
Hey Avd2531! Thanks for bringing this to our attention. It is our pleasure to assist you. Does this happen only to receive text messages from Android users? Have they confirmed to you that they are able to receive your text messages? ~AmyM25
Sorry to hear about this experience, Avd2531. We want to help. Can you please let us know what’s your nearest cross street address and ZIP Code? Can you please let us know what’s the make and model of your phone?
Thanks for the information. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.