Hello, Sophb421. So sorry to hear about this experience. We want to help! Can you send us a private message with your phone number, pin code and addreess to review this further?
I've already done this with you guys snd everytime you keep saying it's something in the area and you're working on fixing it... That's not good enough anymore. It's been over 6 months.. It needs to be fixed now. This is absurd and I not the only one having this problem.
Hello, Sophb421. We value your privacy. We recommend you remove your account information from public and send us a private message instead.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
So sorry to hear about this experience, Kmotley. We want to help! Can you please send me a private message with your phone number, current address location and PIN number?
Hello Kmotley. Thanks for contacting us. Do you use a 3rd party app to send and receive text messages? ~AmyM25