Sorry to hear that, PamPie3. Let's do some investigating. Can you please send us the nearest cross streets and zip code where this occurs so we can check the network performance?
Thank you. Fortunately, there are no outages reported in the area at the moment. We'd like to take a look at the account. Can you please send us a private message with your phone number, PIN, IMEI and SIM card numbers from the phone?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".