Network locked/ sim locked lg stylo 5

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Newbie

Network locked/ sim locked lg stylo 5

I have a lg stylo I bought online from an individual and I tried to have my service put on it through straight talk. The phone previously had boost mobile as service. Can you help?
3 REPLIES 3
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Agent

Hello. Thank you for stopping by. The phone must meet the requirements of our unlock policy in order for us to be able to unlock it. One of the requirements is that the phone must have been active on a Boost Mobile account for at least 12 months. 

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Newbie

It was a prepaid phone from my understanding. Not sure how long. Anyway to get it checked using the imei?
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Agent

Hi! Thanks for reaching out to us. We're glad to help. Boost Mobile will assist with unlocking a device under the following conditions:


1. The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked
2. The device has been active on an account for at least 12 months.
3. Also, you must know the phone number and PIN of the associated account
4. A payment was made in the last 90 days.
5. The device must be inside the Boost Mobile coverage (United States), and it should be on.

 

To get more details about our unlock policy, please click here. ~AmyM25

~AmyM25