Good day Lisalu89. Thank you for contacting us! We believe they will do a replacement, of the entire phone, not only the stylus. When did you purchase the device? Have you tried to contact the warranty?
Yes, you file a claim, but they will replace the entire phone.
Yes, you'll need to pay a deductible, once the claim is approved.
Hi, Ericajane0815! Did you loose the stylus of your device?