Hi, Rgar702. We're sorry if you've experienced a problem while speaking with any of our customer care specialists located in the U.S. or abroad. As a global organization, Boost Mobile typically works with vendors worldwide and, no matter where a specialist is located, we're committed to ensuring that our specialists provide the highest level of customer service.
We can't lock a device that is not designed to work with our network. Only our phones are locked to our network. We are sorry for the confusion.
I already have another phone but I gave the old one to a friend and she wants connect with another company so I wanted to unlock it so she can use it
Understood, georgeg04. Please send me a private message by clicking on my profile and selecting send this user a private message for further assistance with your request.