Lg stylo 4

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Accomplice

Lg stylo 4

My fingerprint scanner stopped working and it wont let me set it up
10 REPLIES 10
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Agent

Hi, Dearash89. We’d be happy to help, but we could use more info. Please provide us more details about the issue that you are experiencing.

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Accomplice

When i try set up my fingerprint scanner it says contact a person for help it just stopped working
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Accomplice

It says unable to use fingerprint scanner contacts a customer center
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No need to fret, Dearash89! We’ve got you. What is the make and model of your device? 

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Accomplice

Its an lg stylo 4
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Please follow these steps to add fingerprint LG Stylo 4

  1. Firstly, select Settings.
  2. Now you must go to General --> Lock screen & security.
  3. Then tap Fingerprints.
  4. Read notification and select Next.
  5. Before you can setup Fingerprint lock you need to set alternative way to unlock phone.
  6. Draw a new pattern.
  7. Draw it again to confirm.
  8. Select what notifications show on Lock screen.
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Accomplice

When i tap fingerprints it says contact customer support
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Was this feature set up before?

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Groupie

Fingerprint stopped working.  I rebooted the phone.  Nothing Happened.  In settings, I tried to reset.  It states Unable to use fingerprint sensor.  Contact a customer center.