Lg stylo 4 not recieving messages

Accomplice

Lg stylo 4 not recieving messages

I was wondering why i am able to send messages but cant recieve them.

10 REPLIES 10
Agent

Re: Lg stylo 4 not recieving messages

Oh no! Sorry to hear that. Definitely wanna look into that for you. Did you have an iPhone with the same number before?

Accomplice

Re: Lg stylo 4 not recieving messages

No i had a samsung j3 achieve before
Agent

Re: Lg stylo 4 not recieving messages

I see. Does your phone show any alerts regarding internal storage space running out?

Accomplice

Re: Lg stylo 4 not recieving messages

No i just bought the phone a week ago. I have factory reset it also
Agent

Re: Lg stylo 4 not recieving messages

In that case we'd like to take a closer look. Please send us a private message so we may work with you through there.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Accomplice

Re: Lg stylo 4 not recieving messages

Also i can recieve pictures with text but not text with out the picture
Accomplice

Re: Lg stylo 4 not recieving messages

I can recieve mms but not sms messages
Agent

Re: Lg stylo 4 not recieving messages

Please send us a private message so we may continue troubleshooting through there.

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Groupie

Re: Lg stylo 4 not recieving messages

Did you figure out the problem? I've been on the phone wit boost all day no luck. I can only send messges but not receive. This is so ridiculous