Lg Stylo 2

Groupie

Lg Stylo 2

Most of my calls are being sent straight to voicemail. How can I stop this?
5 REPLIES 5
Agent

Re: Lg Stylo 2

Hi there, @Mizzsuzzie! To research further, can you send us the cross streets and ZIP code where this occurs?

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Groupie

Re: Lg Stylo 2

Oneida ave Howard Blvd 07856
Agent

Re: Lg Stylo 2

Thanks for that information. Our network team has not yet notified us of any network issues in that area.  Please, follow the next steps:

 

 

1. Turn Wi-Fi off and Mobile Data on
     - Settings > Wi-Fi > Off
     - Settings > Data Usage > Mobile Data > On
2. From the dial pad enter ##72786# (press "ok" when prompted.)
3. The cellphone is going to update the Profile and the PRL and reboot automatically. That should take about 3 minutes.

 

After that, please go ahead and check your service. 

Groupie

Re: Lg Stylo 2

I have done that and if the problem continues I'll let you know.

Thank you
Agent

Re: Lg Stylo 2

We understand. Please, send us a private message with the phone number and PIN.