LG X220P WHT XCVR SGL

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Newbie

LG X220P WHT XCVR SGL

This LG phone i just got from walmart the screen wont cut on i can recieve a call and it won't turn on. I have to take the battery out just to get the screen to turn on. Should i just contact customer service? I've had the phone for 1 day literally
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Agent

Hello, @Lovechannie. Thank you for stopping by. We're sorry for the inconvenience. In this situation, you need to go back to Walmart and check if they can fix it or exchange the phone. -Kira_M.