LG Stylo pen 6

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Groupie

LG Stylo pen 6

I just brought my phone last Saturday and it having issue. It won't let me play my games or watch anything. It takes 10 or more minutes to reload. I'm getting mad. Cause I can't do anything. It takes forever to do goggle or anything. Can I exchange my phone.

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Agent

Hello, @ECH12. Thank you for stopping by. Please send us a private message to further assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

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Agent

Hello, @ECH12. Thank you for stopping by. Please send us a private message to further assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

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Groupie

No, now my phone got other issue now
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Agent

Hi there! What seems to be the problem? 

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Groupie

It is twitching And it **bleep** off on it own
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Agent

Do you mean that the phone is turning off by itself?

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Groupie

Yes, and oops sorry for the bad word. Wasn't paying attention I'm sorry.
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Agent

We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.