Hello, @Icaughey. Thanks for stopping by. After exceeding the plan included amount of combined 3G/4G use, data speeds are reduced to 128kbps for the remainder of the bill cycle month. Regular 3G/4G data speeds are restored at the start of the new bill cycle. If you have any other question, just let us know.
Oh no! Sorry to hear that, DocReal. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
Hello, Megatron1. We apologize for this experience. We'll be happy to assist you today. Can you send us a private message with your phone number, pin code and address to review this?