I have had issues with my LG Stylo 4 since I got it on May 14, 2019. I have called customer service over 12 times. The last time I called I thought they solved the issue but then it went back to the way it was. I cannot use my internet service when I am at work. It will not connect. I have asked to be reimbursed for the 3 months that I have had the service but do not get a response. The last call the customer service person I was talking to just transferred my call to LG customer service without even telling me she was doing so. I think that I deserve to get a replacement phone and given a free month of service. This has been the worst cell phone company that I have had to deal with.
Hey there @Awedesky We apologize for the inconvenience. Would you please send us a private message, so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
You should have some dignity and stop complaining so much and change to another company because to be honest Boost Mobile is not going to change those phones.
Hello @jdmerritt87. We are really sorry to hear that you feel like this. Please send us a private message with your phone number and PIN code so we verify your account and assist you. In order to send us a private message, you will need to click on one of the agents profile (they will marked as such), click "send this user a private message".