LG Stylo 4 not receiving texts from iPhone users.

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LG Stylo 4 not receiving texts from iPhone users.

I can send messages to anyone but can only get responses from android users???? Some of my coworkers and managers have iPhones and if they can't get a hold of me for a  coverage shift then that's not good for me. I need this fixed!!!

7 REPLIES 7
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Re: LG Stylo 4 not receiving texts from iPhone users.

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 9:00 p.m. CST on weekends. What is your current phone model? If your current phone is an Android, did you have an iPhone device prior this Android phone?

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Re: LG Stylo 4 not receiving texts from iPhone users.

It's an LG Stylo 4.........never had an iphone and never will have one.

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Agent

Re: LG Stylo 4 not receiving texts from iPhone users.

Hi there. If they are sending the message through IMessage, you would not receive it. Victor21

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Re: LG Stylo 4 not receiving texts from iPhone users.

Never had an issue with any other android phone I have had not getting messages from iPhones.....even tried having them send a regular text and they don't get my reply......

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Agent

Re: LG Stylo 4 not receiving texts from iPhone users.

Understood. Please verify your messaging settings to check if all options are turned on. 

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Re: LG Stylo 4 not receiving texts from iPhone users.

everything has been on i have troubleshot it i have reset things and nothing.....

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Agent

Re: LG Stylo 4 not receiving texts from iPhone users.

Understood. Please send us a private message with your phone number, pin code, and street address. Victor21