How do I switch the primary number to my number on my family plan

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Newbie

How do I switch the primary number to my number on my family plan

I am the account holder for my family plan, but I mistakenly set someone elses phone number as the primary line. Is there a way to change that? Also I need to check authorized by were to my account .
16 REPLIES 16
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Agent

Re: How do I switch the primary number to my number on my family plan

Hi there, Kimbostl11! The Family Group would have to delete all links and create new links with a new Primary.

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Newbie

Re: How do I switch the primary number to my number on my family plan

How do I switch the primary number without any lines be deleted. I need all three lines under one account
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Agent

Re: How do I switch the primary number to my number on my family plan

Hey MiddletonS! The Family Group would have to delete all links and create new links with a new Primary.

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Enthusiast

Re: How do I switch the primary number to my number on my family plan

If I do this am I going to be charged at money.
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Accomplice

Re: How do I switch the primary number to my number on my family plan

Did you ever get an answer about it costing you to change primary by deleting all links?
Agent

Re: How do I switch the primary number to my number on my family plan

Hi there, @Kimbostl11 @Jamielyonslowe! It can be changed. However, you will need to delete the family linkage. This will require a new payment.

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Accomplice

Re: How do I switch the primary number to my number on my family plan

New payment as in my monthly amount? Or wait until our payment is due then delete all links before i pay it and just start fresh??
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Agent

Re: How do I switch the primary number to my number on my family plan

Hey there, @Jamielyonslowe We're assisting you through a private message. Please contact us there, we're doing our very best to help!

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Groupie

Re: How do I switch the primary number to my number on my family plan

How do you delet all the links