How do I change my phone number?

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How do I change my phone number?

I changed my phone number successfully​ but after it was changed my data quit working but it still states that I have 13 days left until my plan renews. I cannot make a phone or messages and I'm not very happy. The only thing that works is the internet will someone please explain to me what to do?
1 ACCEPTED SOLUTION

Accepted Solutions
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Agent

Hello @Blacc8924 We apologize for the delay in answering you! Yes, you can check the area code. This will not cause any issues, since this is a nationwide company.

 

~JoyP. 

~ Joy P.

View solution in original post

17 REPLIES 17
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Fanatic

Hi,

Did you change your number with a different area code? If so, you need to reprogram the phone coz for sure it'll not work. Or even same area code in some instances you also need to program your phone. 

 

 

Jay

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Community Manager

You may need to reset the network settings on your device.  Doing this just sets your phone back up on the Boost network without removing any data you've saved.  From your phone's dialer screen dial ##SCRTN# (or ##72786#) and, if prompted click 'Yes' to reset network settings.

 

Your phone will reboot at least once and then display a messeage that it is performing over-the-air activation.

 

If this doesn't work, please let us know so we can explore the next step.

Community Manager

Captain of the Pirate Ship the Vicious Cream Puff


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Groupie

I want to change it with a 904 area code for hilliard fl
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Agent

Hey! @Charlie234 Can you please send us a private message to better assist you?

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Accomplice

Hey is it possible to change your area code to a different area code even though you’re not in that state?
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Accomplice

Hey is it possible to change my area code to a different area code even though I’m not in that state?
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Agent

Hello @Blacc8924 We apologize for the delay in answering you! Yes, you can check the area code. This will not cause any issues, since this is a nationwide company.

 

~JoyP. 

~ Joy P.

View solution in original post

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Accomplice

Thanks Joy👍
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Agent

@Blacc8924: If you have any other question or request, feel free to let us know. We're here to help!