Hotspot isnt working

Hotspot isnt working

I just paid my bill today 3/30. I have 12gigs of hotspot but every time i try to turn it on my phone gives me a message saying "mobile tethering unavailable" but when i look at my plan online it says i still have my hotspot. Im confused.
1 REPLY 1
Agent

Re: Hotspot isnt working

Hi there! Definitely wanna look into that for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.