Cant swap phones

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Groupie

Cant swap phones

my mother in law bought me the iphone 6s for my birthday and decided she wanted my stylo 4 how do we change devices. it wont let us do it on line and when i call tech support it says office closed.

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Accepted Solutions
Agent

Re: Cant swap phones

Hi, crogan1990. I'm sorry about the trouble. I will be happy to assist you today. Can you send me a private message with your phone number and pin code?

5 REPLIES 5
Agent

Re: Cant swap phones

Hi, crogan1990. I'm sorry about the trouble. I will be happy to assist you today. Can you send me a private message with your phone number and pin code?

Groupie

Re: Cant swap phones

Ok. I have sent you a private message.
Agent

Re: Cant swap phones

I have replied to your private message. Please check your inbox. Thanks.

Newbie

Re: Cant swap phones

im having the same problem just bought a new phone old one screen went out typical (LG) now new want do anything but error message mip 67
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Agent

Re: Cant swap phones

Hey there, katokane357! Are you using the SIM card that was included with your new phone?