Have an LG X Charge. Have not been able to receive texts from carriers other than Boost/Sprint since Monday. Others can receive mine but I can't receive theirs. Can call and use the Internet. Have tried literally everything. Soft and hard resets, troubleshooting, factory data resets., clearing the data and the cache. SIM card is fine so it isn't that either. Have been getting the run-around from customer service and am beyond frustrated.
Hello @Walkthedead We apologize for the inconvenience. Would you please send us a private message, so we can further assist you?
Note: For you to send a me a Private Message only need to click on my
username, which will take to my profile, once you're there on the right
side of the screen you will see the option to send me a Message.
We understand. However, we'd like to check the network performance and search for outages that could be causing this issue. Please, send us your address to do some investigating.
Hi there, Mijokc. Thanks for contacting us. We're sorry for the inconvenience with the messages.
Please, send us a private message with your address, phone number and PIN to check the coverage and the account.