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Oh no! Sorry to hear that. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
Unfortunately, if the device is not responding to the troubleshooting, it needs to be sent to the device manufacturer for repairs.
We understand your frustration & are truly sorry for the inconvenience! Sadly, the warranty coverage is offered by the device manufacturer and it consist of repairs. Please contact LG and explain to them that we have already determined that it is not a network issue.