Hey, Kissiekuddlebug! Let’s do some investigating here. Can you send us a private message with your phone number and pin to verify your account? Thanks!
Hi there, Kissiekuddlebug. Thank you very much for contacting us.
We're sorry for the inconvenience with the order. Please, send us a private message with the order number to have a look.
The same thing is happening to me as well. I ordered 2 phones (LG Stylo 4+) One for my wife and one for myself. Her order went through no problems. My phone has been cancelled then I called and spoke to someone who put the order through online and gave me an order number. I looked this morning and it has been cancelled as well. When I call today... They tell me that the order is fine and not showing cancelled but that it hasn't generated a tracking number yet. I have a feeling that im never getting this second phone... They tell me to call back in 2 to 3 hours. Sounds like the run around if you ask me. I look online to order again and the phone is now unavailable. WTF. I've been trying to order this phone since last saturday 9/22/2018. This is really aggravating. Well I'll try calling and sitting on hold for another 30 minutes in about an hour. I'll update with any progress that is made.