Bad Data Service on Lg Stylo 4

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Accomplice

Bad Data Service on Lg Stylo 4

LTE: ESM 65535 APN-x.boost.ispsn Error message keeps popping up on my phone. And it my data keeps turning off and on. Can someone please help me? Its fustrating. Im gettin ready to find a different provider. I already factory reset my ohone 5 times. I called customer service plenty of times. And they keep telling me the same thing over and over. Just to troubleshoot. Soneone please help me. I really would appreciate it.
70 REPLIES 70
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Agent

Thanks. Follow these steps:
-Tap the Settings icon.
-In the General tab, scroll to and tap System updates.
-Tap Update profile.
-Once the profile update is complete, tap OK.
-Power cycle your phone

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Accomplice

Sorry that doesn't work we've tried that about a million times all over the city it doesn't help at all with this issue
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Agent

How many bars are you getting? Is your phone showing LTE at the top?

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Accomplice

Yes I'm getting LTE with 4-5 bars and then it goes to 0 bars with an X down at the bottom
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Agent

Please follow these steps to reconnect the phone to the network:
-Dial ##72786#.
-Preparing Network will appear briefly at the top of the screen. Hands Free Activation displays.
-Checking for ""PRL update” message appears.
- The device will reboot.
-The phone will check for firmware update. Click OK.

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Accomplice

Ok I did that and it's still doing the same thing but I did happen to notice on my lock screen when it happens up at the top it says no sim card-no service and then the LTE pops back up with 4-5 bars and then goes back to 0 with an X at the bottom
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Agent

Let's take a closer look. Can you please send us a private message? 

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Accomplice

How do I send a private message
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Accomplice

Hey did you get the message?
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Accomplice

Are all y'all that is having this issue on the 4 Plus or just the 4?