Hi there Sharonda84. Let us look into this for you. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number.
The only thing you need to look into is replacing these god forsaken defective phones and not passing the buck to LG! With this many people having the same issue it's obviously a problem that boost and lg need to fix imediately!