Hello could you please release my phone, I had it active long ago this was the number . now I would like to use it in Mexico, but it is not allowed to grab another company, I comply with the requirements that mention . please.
Hey there, alpha0! The Todo Mexico plan is a monthly fee. Your device can be unlocked if it complies with the required requirements.
Hi, alpha0. Thanks for stopping by. To unlock a cellphone, it must comply with the following requirements:
-The device has not been reported as lost or stolen.
-The device has been active for at least 12 months on the same account.
-A payment has been made within the last 90 days.
-The device must be powered on and in Sprint coverage, within the U.S., with the original SIM card inserted.
If you have any other questions, just let us know.
Hey there! You can add the $5 Todo Mexico add-on by accessing your account online here. After you add it once, it will stay on your account and require you to pay $5 extra every month.