Hi, Hache! Thanks for contacting us. We want to help. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number and the PIN and a brief description of your request.
To send a private message you have to click on the profile picture of the user and on the next screen select "send this user a private message".