Community Manager

Due to something outside our control, Boost Mobile has been informed that the 3rd-party vendor who supplied and supported the Boost Dealz app is no longer able to meet their commitments. While the Boost Dealz App and the benefits will no longer be available, we are hard at work looking for other savings opportunities for the Boost Nation. For more information and FAQs please visit http://bit.ly/BSTDLSFAQ 

5 Comments
Newbie

Hi, 

Sorry to see this incentive go, do you know what will happen to the current credit we have on our account?

 

I'm glad I came on here because your phone customer service reps, were not able to relay this information to me. They gave me different information, raised her voice at me because she could not explain why my family and myself were not going to be credit from boost dealz. I was going to end my family account until I saw your post, I am a long time customer and would hate to leave.  My issue was up until two months ago the system did not credit what my family did through boost dealz. Anything my wife and daughters did automatically applied to the account. Last month I had to call in in order to receive proper credit. Today I called to do the same thing and was told that my family could not use there credit towards our bill, which we have been doing for month. They told me we could use it toward ring tones and international calling. I think it's unfair because we all took our time with this app and not to get the credit is bad. Looking forward to new incentives.......

Regards

 

Customer service supervisor I spoke with: Nica I. 1421904548

 

Community Manager

My apologies for all the confusion.  This is by no means an excuse, the news was dropped on us out the blue.  Sometimes, the best answer is "I don't know, let me check."

 

Here is the deal, you will still be able to earn and have credits applied to your account until the Boost Dealz program has shut down on 7/29/18. Your final account credit will be applied within 30 days of the 7/29/18 shutdown date.  All points accumulated as of 7/29/18 will be applied to your Boost Mobile account as a credit (1000 points = $1). No points can be earned after 7/29/18.

Groupie

I can't believe i let these people lie strait to my face when they told me less than a month ago that all i needed to get the hulu 6 month's was to buy a i phone get the big plan and an extra line which i did .  Now I'm extremely upset because this website says I had to buy some samsung phoneand not the i phone 6 .Well i already found contradictory beliefs to thatb all over the internet with people thinking they can get the hulu deal with a phone 6.   Boost lied to my face and is guilty of false advertising .I plan on spending the next few days at least yelling at people on the phone that work for boost till they make it right .  I'm furious.  Both boost and metro pcs are both worthless companies . They will be making this up to me in thinking they can start by giving me a Samsung s9 until then I'm raising hell and even paying other people to help me raise hell. Watch boost... All i have is time and money . 

Enthusiast

good luck i have been lied to since i the 27th of last month the techs have no clue whats going on and only tell you what you want to hear to get you to stop calling and bugging them

Good morning, Sburns and gonners! Our sincerest apologies for the late reply, and sorry to hear about the poor experience you've had with those promotions.

 

The free Hulu deal for 6 months required a port-in and the customer would get the Samsung J7 Perx for free.

 

New customers who ported-in a number to Boost and activated it on Boost's $50 or $60 plan at a Boost dealer, could get a free Samsung Galaxy J7 Perx and six months of Hulu's Limited Commercials plan for free.

 

The iPhone 6 plan was iPhone 6 32 GB for $49.99 - Requires a port-in from a non-Sprint related carrier and activation on the $50 or $60 plan.

 

Once again, we deeply apologize for the incorrect information you guys were provided with.

 

Hozuki_Robert