I have an iPhone 6s Plus and all of a sudden the visual voicemail isn’t working and all it has is a text box that says call voicemail and also it’s not telling me if I have voicemails or not. How do I fix this?
Hi there lexa1029. Thank you for contacting us. Have you made any updates lately? Victor21
No I havent
Thank you. Are you receiving an error codes? Victor21
This is all that is showing
Thank you. Please complete the following steps:
Phone Settings > Apps/Apps Manager > Under All Apps, click the Voicemail Application > Force Stop then Clear Data.
cant find anything like that on my iphone
Hi there, lexa1029! Sorry to hear about this problem. Is the monthly subscription fee being deducted from your account?
Hey there! We'd like to investigate this further. Please send a Private Message with your phone number and PIN.