Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

how to cancel a processing order

Highlighted
Groupie

how to cancel a processing order

Hello. I ordered an iphone 6 for my son yesterday and it is not going to work for our needs. The order number is ek-bepp-833212191. 

 

I have tried to call customer service and end up in a loop of nothingness since I don't have an account with Boost.

 

Thank you.

 

 

1 REPLY 1
Highlighted
Agent

Re: how to cancel a processing order

Hello @shellwriter. As soon as you get your device, you need to contact us so we can provide you with a return authorization number.