Sprint won't unlock my phone

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Newbie

Sprint won't unlock my phone

I paid off my iphone6 and and on a month to month with Sprint, would like to move to Boost with my phone and number, Sprint says they cannot unlock my iphone6 until I deactivate the phone.

I thought to port over my number i should keep my sprint active until I activate on another carrier.

Sprint won't unlock a phone with an active account, is this true? or are they trying to block me.

1 REPLY 1
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Fanatic

In this case you don't need to call Sprint to unlock your phone. You just need your account information like your phone number and password from Sprint and call Boost to transfer your number and your device. This process is called Migration.