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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Not happy

Not happy

So i did the ios update 11.4 and my LTE is slow and my phone signal is now one bar. Them data goes to 3G and i have full bars. So i call boost tech suport i was told take out the sim card wait 3 mins and put it back in then press ##873283# so i did got nothing and at the top of the page stats no service. I have no other phone in my home so i go the the boost store to get help. They when and looked at my account and it had been changed it stats i have a S3 when i have never had one i have an Iphone7 plus come to find out the text that gave me the code to punch in messed somthing up and took my 7 plus out and put in an S3 so now i am still with out a phone becouse they are tying to figure out what happened. Not my failt at all. Dont know when it will be fixed but im pissed
1 REPLY 1
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Agent

Re: Not happy

That’s definitely not okay. So sorry to hear that you’ve been experiencing this, @Firemedic2010. Please send us a DM with your phone # so we can review this further.