I bought a phone this morning and paid for over-night shipping. I went to check my order and it says there's a fulfillment hold on my purchase. what does this mean and what can i do? I ordered an pre-owned6 plus. Maybe I can change the color I wanted or something? I need my phone ASAP
mercedesgordon, If you place your order today by 10:22am, then you should receive the phone by tomorrow. We can check this for you if you like. Please send us a private message with your order number.
Hey i have this issue as well, I ordered two phones yesterday 2/21, at 3:30pm. I work in shipping and receiving. Usually when it says Fulfillment hold, that means they've run out of phones and your order is now on back order. Yet i've talked to 3 different people all of which tell me i'll get the phones tomorrow. But when i mention back order they said thats not their department. So BOOTMOBILE? Whats going on?
We understand your concern, @Smaljan1612.This order status means that the device purchased may be out of stock. Unfortunately, we don't handle the information about when the device will be available again. We apologize for the inconvenience!