From Tribute HD to iPhone 6s

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From Tribute HD to iPhone 6s

I have an LG Tribute HD which I have used through Boost for about a year now. I have bought an unlocked, refurbished iPhone 6s from the Apple Store, hoping that I could switch out my Tribute for my iPhone. I hope to keep the same number. However, every time I go about the process of swapping out the phones, I put in the serial number for my iPhone, I am told that there is a problem with it. I know it is the correct serial number; please help!

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Don’t fret, lvehikite! We’ve got you. Please send us a private message and we’ll get you all squared away.