Error Message while trying to swap!

Newbie

Error Message while trying to swap!

Hey guys! Im trying to swap my service over to an iPhone 5s. However, it is not recognizing my IMEI number. Has anyone else had a similiar issue?

Below is the message (i have "x'd" out the actual numbers in this post)

 

db_no_data_found_exception-Client.701:XXXXXXXXXXXXXXX is not found in NMS

Data not found

2 REPLIES 2
Newbie

Re: Error Message while trying to swap!

hey guy... what did you fing out, about the error?  I am having the same problem with my HTC phone

Agent

Re: Error Message while trying to swap!

Hi, @MARKO_E1 We would like to help, but we could use more info. What model of HTC is that one? Is it an unlocked device?