Activation

Highlighted
Enthusiast

Activation

i was activating my iPhone 6s and I was at the payment when I accidentally pressed to go to the homepage. Now when I try to activate my phone it says there's a problem with the device serial number provided. What can I do to fix this??
2 REPLIES 2
Highlighted
Fanatic

Were you able to get the phone number generated for the phone? If so you can use it together with the PIN that you set up, just click on My Account and login so that you can process the payment.

Highlighted
Agent

Hello @Katm. If you still need assistance, send us a private message with the MEID number and PIN to further assist you. You can send us a private message just clicking on my name and then selecting “Send this user a private message".