Activate iphone

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Newbie

Activate iphone

I need help activating my phone I keep receiving error message of my device is not eligible. Was told on Facebook to post here.
5 REPLIES 5
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Re: Activate iphone

Hey there, Mychaelgax! We truly apologize for the late reply! We just replied to the private message you sent us yesterday.

 

At your service!

 

RB-1991 (Robert)

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Groupie
Groupie

Re: Activate iphone

I have the same issue and nothing is working.

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Agent

Re: Activate iphone

Hi kai! Please send us a private message with your device IMEI/DEC number. We'd like to check on this asap.

 

EdwinRG

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Re: Activate iphone

I am having the same problem activating phone, I have tried to private message you but when I hover over the contact me there is nothing to click to send a private message to you. This is so frustrating it took my wife 2 hours yesterday to get her new phone set up.

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Agent

Re: Activate iphone

Brianculbertson, you need to actually tap on an agent's name in order to access the agent's options, which include sending a private message. Please try that and provide us the device IMEI number, in order to see what's happening. We may need some more information from you depending on the device status. We're here to help!

 

EdwinRG