Symptoms The toggle for Hot Spot is nowhere to be found in Settings on my Galaxy. I pay for a 6 GB Hot Spot add on but I have no way to turn it on. Diagnosis Boost branded apps may not properly load at initial installation and provisioning. As a result, certain apps including Hot Spot may be missing. Solution From the device phone dialer, tap ##BRAND# The device may ask to confirm reset. Please tap OK or confirm. Your device will restart at least one time and walk through over the air activation. This process will reload the Boost app package as well as network settings. No personal data should be affected. This should restore missing hot spot icon or toggle. Be advised: this process may restore some applications to your home screen that you had previously removed. It's safe to delete the icons again once the reset has completed
Question How can I locate my lost or stolen Boost Android phone? Answer If the phone is Android and you have it synced to your Google account, you can get the last known location by going to Android Device Manager. Depending on the version of Android you're running, you can even make it ring (if the battery isn't dead) or Enable Lock and Erase so nobody can get your info.