Hi there, kats74! We successfully received the private message you sent us about this matter.
If anyone else is having the same issue, feel free to send me (or any other Community agent) a private message including:
- Your phone number and PIN.
- The MEID of the phone you want to activate.
To send us a private message, just click on the agent's username (Hozuki_Robert in this case), and then look for the option that says "Send this user a private message".
At your service!