Good morning, alicianiicolee! To purchase a hotspot data pack using our self-service channel, please follow these steps:
1) - Log-in to your account at: https://myaccount.boostmobile.com/?intnav=UtilNav:SignIn.
2) - Click the "Shop" tab.
3) - Select either the $5.00 1 GB or $10.00 2 GB hotspot data pack.
Don't doubt to let us know if there's anything else we may help you with!
Thanks. Please turn the Mobile Hotspot off, then follow the steps below:
>Update data profile
1.From the home screen, use two fingers to swipe down the Status bar.
2.Tap the Settings icon.
Note: If only one finger was used to swipe down the Status bar, swipe down again to access the Quick Settings menu.
4.Tap Cellular networks.
5.Tap Carrier settings.
6.Tap Update device config.
7.Once the update is complete, tap OK.
8.The data profile is now up to date.
Once completed, please test the Hotspot connection.