mobile hotspot

Accomplice

mobile hotspot

how do i get a hotspot on my phone??? i have the iPhone 7 plus
19 REPLIES 19

Re: mobile hotspot

Good morning, alicianiicolee! To purchase a hotspot data pack using our self-service channel, please follow these steps:

 

1) - Log-in to your account at: https://myaccount.boostmobile.com/?intnav=UtilNav:SignIn.

 

2) - Click the "Shop" tab.

 

3) - Select either the $5.00 1 GB or $10.00 2 GB hotspot data pack.

 

Don't doubt to let us know if there's anything else we may help you with!

 

Hozuki_Robert

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Accomplice

Re: mobile hotspot

I have plenty of hotspot data and my phone will show it turned on and active, yet it does not show up on networks on the other device
Accomplice

Re: mobile hotspot

Can anyone help me
Agent

Re: mobile hotspot

Hi there! Thank you for contacting us. We want to help! Could you please tell us your device model and manufacturer?

Accomplice

Re: mobile hotspot

Motor 4plus
Accomplice

Re: mobile hotspot

Motorola g4 plus
Accomplice

Re: mobile hotspot

Did you leave after I provided you with my phone info?
Agent

Re: mobile hotspot

Thanks. Please turn the Mobile Hotspot off, then follow the steps below:

>Update data profile


1.From the home screen, use two fingers to swipe down the Status bar.
2.Tap the Settings icon.

Note: If only one finger was used to swipe down the Status bar, swipe down again to access the Quick Settings menu.

3.Tap More.

4.Tap Cellular networks.

5.Tap Carrier settings.

6.Tap Update device config.

7.Once the update is complete, tap OK.

8.The data profile is now up to date.

 

Once completed, please test the Hotspot connection. 

Accomplice

Re: mobile hotspot

Thanks for responding. Already did exactly your directions (twice) but still not showing up on my laptop