I JUST TRIED THAT SIMCARD MODEL AND IT DIDN'T WORK!
I'M SO UPSET RIGHT NOW, I CALLED BOOST'S CUSTOMER CARE AND THEY DON'T HAVE THE SIMCARD NOR DO THEY KNOW WHEN WILL IT BE AVAILABLE
A small number of Sprint devices ordered from Samsung were delivered with a Verizon SIM to customers yesterday. Samsung is sending the correct SIM overnight to those customers. No Boost devices were affected.
I've checked with Boost agents and they should be able to process an order for a compatible SIM. You may also be able to purchase a 3 in 1 SIM on the web by going to the Bring Your Phone page. SIM cards may also be available at Target, BestBuy or Walmart locations. You may want to call ahead to check. with the specific location before going.
Aneilka, I'd like an agent to take a look and see if we can figure out why your device isn't activating.
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Hi there, @Anielka91! Thank you for bringing this to our attention. How about we take a closer look at this? Please send us a PM with your phone number, PIN, DEC and UICC ID of the SIM card.