Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Lost pin phone disconnected

Highlighted
Newbie

Lost pin phone disconnected

I'm trying to switch my service to my boyfriends old phone but he doesn't remember his account information and he hasn't used the phone in months so he no longer has the number help!
5 REPLIES 5
Agent

Re: Lost pin phone disconnected

Hi there, Janey684! Let's do some investigating. Please send us the details via private message, along with your phone number and pin so we can get this thing resolved.

Highlighted
Newbie

Re: Lost pin phone disconnected

phone is off/damaged. don't remember pin. want to reconnect phone. what can I do or provide to gain access?
Highlighted
Agent

Re: Lost pin phone disconnected

Hi there, @Rotunda! We can definitely help you out with that. Please, send us a private message with your phone number to further assist you.

Highlighted
Newbie

Re: Lost pin phone disconnected

how do I send a private message? 1st time in forum
Highlighted
Agent

Re: Lost pin phone disconnected

You can send us a private message just clicking on my name and then selecting “Send this user a private message".