Lost Connection

Highlighted
Newbie

Lost Connection

Hydro Reach: Says it is unable to establish wireless data connection. I get this error

LTE-ESM:-

LTE-EMM:-

EHRPD:-

MIP:2048

I have had boost mobile for 3+years and haven't had connection issues, this started about a week ago. 

6 REPLIES 6
Highlighted
Newbie

do you have any signal bars? 

 

Highlighted
Accomplice

I just started getting the same notification. I have the same signal as always. I was watching Netflix at the time. Nothing happened, just the notification.
Highlighted
Agent

Hey there, Wandat46! Just to confirm, it only shows that message but didn't interrupt your service?

Highlighted
Accomplice

Yes. I went to Settings, and updated my profile. Phone rebooted, then I couldn't access the Boost App. I Uninstalled the Boost app and reininstalled it. All good now.
Highlighted
Agent

That's perfect! If this happens again or if it affects your service, do not hesitate to contact us, we'll be pleased to help.

Highlighted
Accomplice

Sure thing. Mine was wireless data connection mip 104. Thanks