LG G STYLO 2 BOOSTMOBILE FROZEN

LG G STYLO 2 BOOSTMOBILE FROZEN

My phone froze, black out for a few seconds then reboot it and got stuck on the boost mobile logo...can't hard reset my phone by pressing the power + volume down,still try to reboot but stays froze on the boost mobile logo..CAN'T DO ANYTHING ELSE!!!!

IMG_20170108_100144.jpglg g stylo 2 model # LS775 52

 
10 REPLIES 10
Groupie

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

Instead of holding volume down, hold the volume up & power until you see the logo. It won't factory reset it. Also, make sure it's plugged in it may have been doing a system update when it froze and you turned it off.
Newbie

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

Why wont my my turn on its stuck on the 4g lte boost screen
Newbie

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

Please help that method didnt work
Promoter

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

A somewhat radical idea, but here goes:

Remove back cover and pop out battery for say 30 seconds, and then replace it and see what happens.

Accomplice

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

when you do a hard reset is normal stay in that logo long time but is the issue continue contact lg warranty

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

Hello

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

I'm having the exact same issue I went to do a software update and when I checked on the progress the phone was completely shut done. I left it alone for about an hour to see if that was part of the update but the phone never came back on. Now when I try to power it on its getting stuck on the 4glte
Page. Has anyone resolved this problem? I need help please I just bought the phone yesterday
Agent

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

Hey there @Samanthae1989. Did you try to remove the battery of the device?

 

~ Joy P.

~ Joy P.

Re: LG G STYLO 2 BOOSTMOBILE FROZEN

I'm having that same issue not dirw what happened did update now phone won't go past 4glte I do wjat to do . did everything I could took out battery triex to reboot it nothing works