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Factory unlocked S8 can NOT get activated currently as it is too new...

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Enthusiast

Factory unlocked S8 can NOT get activated currently as it is too new...

Just received the factory unlocked S8 ordered from Samsung.com. Got an error when following the "swap phone" instructions on BM website. Called BM custom service and was told it can NOT get activated currently as factory unlocked S8 is too new.

 

If I understand it correctly it is not a hardware compatibility issue as Samsung.com says factory unlocked S8 works with all US carriers. Actually both factory unlocked and all carrier-locked S8 phones sold in US have the same model number -- G950U, which means they have the same hardware specs.

 

Not sure when BM will approve to activate factory unlocked S8.

 

P.S. This time it really gives me an unexpected hassle as I am almost closing a deal to dispose my old phone. But I have to hold it off until the new S8 starts to work…..

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Agent

Re: Factory unlocked S8 can NOT get activated currently as it is too new...

Hello @drew2017. You can see the list of compatible "Bring your own" devices here at https://www.boostmobile.com/#!/bring-your-phone/.