Hi there, Handsonic! Our apologies for that issue! To further help you, please send us a private message including:
- Your phone number and account PIN.
- The MEID of the device you're trying to set up.
To send us a private message, just click on the agent's username (Hozuki_Robert in this case), and then look for the option that says "Send this user a private message".
Looking forward to your private message!
i am getting same error but i cannot private message because there is no link 2 do so . it just says , send a message but i cannot click on it but i was able 2 add as a friend . could you please pm me so then i can reply ?
thank you . . .
Hi, @rein013! We want to help. To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".