transferring account from virgin

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Newbie

transferring account from virgin

hi, i'm being transferred from virgin, however unable to sign in using number/pin.

says i will be informed when the switch will occur, however don't know when this will happen.

now also unable to try to sign in; says i've tried too many times and wait an hour, after 2 days.

would greatly appreciate help,

many thanks.

2 REPLIES 2
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Newbie

private message sent 🙂
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Agent

So sorry about the trouble! Can you please send us a private message with the details, so we can work through this? 

Highlighted
Newbie

transferring account from virgin

hi, i'm being transferred from virgin, however unable to sign in using number/pin.

says i will be informed when the switch will occur, however don't know when this will happen.

now also unable to try to sign in; says i've tried too many times and wait an hour, after 2 days.

would greatly appreciate help,

many thanks.