iphone 11 activation

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Accomplice

iphone 11 activation

having trouble activating my new iphone 11. Already did the "swap", and have been waiting for activation to happen. When attempting a call, recorded voice tells me to call customer service...which cant be done until phone is activated. Getting a little frustrated.

2 REPLIES 2
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Accomplice

I entered the code. Says "starting service update". Is this what is supposed to occur?

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Agent

Hello. Please try dialing the code ##873283#. Let us know if the issue persists after that. 

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Accomplice

iphone 11 activation

having trouble activating my new iphone 11. Already did the "swap", and have been waiting for activation to happen. When attempting a call, recorded voice tells me to call customer service...which cant be done until phone is activated. Getting a little frustrated.