Sorry to hear that, @sltracy. Send us a private message with your phone number and PIN to further research. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hello, ashepherd1667. Thanks for stopping by. Definitely want to take a look into this for you. Can you please send us a private message?
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".